Problem: Cash Register STAR RECEIPT PRINTER CASH DRAWER NOT OPENING

STAR RECEIPT PRINTER CASH DRAWER NOT OPENING

Epson:
If Epson printer check "Setup Wizard" - "Receipt Printer Setup" then select the "advanced settings" check to see if you have selected the correct cash drawer setting for your model. You also want to make sure you have the proper printer selected.

Installing Star Printers & Cash Drawers:
The first step in installing your receipt printer and cash drawer is to install the Windows Driver for your printer. If you have purchased the equipment directly from your dealer the drivers are located on your installation CD-ROM. or visit the products website for up to date drivers.
then allow the application to install its Windows Driver on your computer. Once this is done you'll be able to view your printer from the windows printer folder. You can also control a Cash Drawer from your Windows Driver. In order to do this you must first access the driver information. This is done by right clicking on your new Windows Driver and scrolling down to properties. Look for an option labeled Devices and look for an option that allows you to activate your cash drawer. This will be different in each driver set so you will need to locate the option activate the cash drawer option then print a test page the drawer should open up if you have configured it correctly.