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FAQ's
 

Q. What is Millennium Resources return policy?
A. Millennium Resources offers a money back guarantee.  After purchasing MPOS software you can return it within 30 days or 30 usage's which ever comes first for a  refund less $25.00 processing fee  Refunds will be accepted if:

1. You have not registered your copy or received unlock codes
2. You have returned all goods shipped in working order.
If your purchase meets these qualifications than you can receive a refund.  Please note that once unlock codes are issued all software sales become final.

Please make your selections carefully. Exchange or return of items will result in a 25% charge as a restocking fee. If a shipment is refused, the same restock charge applies. We will not accept return of product after 30 days. All returns must be authorized by customer service. No shipping charges will be reimbursed. Additional charges may apply for failure to return the item's) in the COMPLETE original packaging, in the same condition as it arrived. This includes any external boxes used, packing materials, and said packaging is not damaged, marked or otherwise not acceptable for resale. Failure to do so may result in re-box fees or possibly a rejection of the return if the product is damaged. We strive to make your purchase quick, accurate, and easy. We encourage you to call our sales department to be certain that you get the product you need. All warranties are carried out directly through the manufacturer of the product.

Q. What is the difference between MPOS 6 and MPOS Gift Card?
A.  MPOS 6 is a full inventory control point of sale management software.  It has it's own gift card processing capabilities built in.  Whereas MPOS Gift Card is just a stand alone gift card software.  It does not handle any inventory or point of sale functionality other than gift card processing.  If you are looking for just Gift Card processing then MPOS Gift Card is all you will need.  You will not need to purchase both software titles as both process gift cards independently.


Q
. I have several locations, can gift cards issued at one location be used at another?
A.  Yes you would need to make sure you purchase MPOS Gift Card with Remote Network this will allow any location with internet connection to access your gift card stock.

Q. To connect multiple locations together what do I need?
A.  Remote network is stored and housed on your computers.  So you will need to have all of your locations connected to the internet.  The computer that will host your data must have a permanent connection to the internet with a valid IP address.  MPOS uses IP address to connect and communicate between locations.  The host computer can not use a dialup connection as it must maintain the same IP address.  A standard computer with any modern operating system can be used.
 
Q
. What operating system is MPOS compatible with?
A.  Windows 98, ME, 2000, XP
 

Q. Is MPOS Touch Screen Compatible?
A.  Yes MPOS works with Touch Screen Monitors

Q. Does MPOS work with Bar-code scanners.
A.  Yes MPOS does  work with Barcode scanners, It is compatible with standard or keyboard wedge scanners.

Q. What Kind of database tools does MPOS Use.
A.  MPOS uses MS Access 2000
Q. Do I need to purchase the receipt printer and cash drawer in order for MPOS to work.
A. No you can use the system with out the hardware specified.  You must purchase the Epson Receipt printer or any of the popular brands of printers (i.e. Samsung, Citizen, Starr printers that * emulate Epson TM print drivers)  in order to use your cash drawer.  Your cash drawer connects directly to your receipt printer.

Q. Can I print receipts with my regular desktop printer.
A. Yes, you can print receipts with your desktop printer.  You can not however operate a cash drawer with out a Epson Receipt printer or any other brand of printer that emulates Epson TM Drivers.

Q. What sort of support can I expect.
A. After purchasing MPOS you will receive 30 days free technical support.  After the 30 days you are charged based on the support package you choose.

Q. Is their a limit to the amount of data I can store in MPOS
A. Limits are based on hard drive space.  If you have a considerable size hard drive you will have no problems with invoice limits.

Q.  Can I use MPOS with out a mouse.
A. Yes MPOS was designed for use with both keyboard and mouse interface.