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Other Features Included in MPOS Software

Error X-Charge Duplicate: AFTER PROCESSING A SALE IN X-CHARGE SALE EITHER DUPLICATES OR REPORTS A DUPLICATE ERROR.
System Specific: MPOS Version 4,5,6,7
Resolution: 

This would happen if XCharge accepts a payment and MPOS timed out waiting for X-charge response.  To avoid this you should increase MPOS wait time. This is located in SETUP WIZARD - CREDIT CARD SETUP - X-CHARGE SETUP.  This should also be resolved if you upgrade into newer versions of X-Charge and switch to XpressLink this can be found in newer version of MPOS (7+) in the X-Charge Setup screen.

Error X-Charge Time Out: SERVER TIMED OUT UNABLE TO CONNECT

 

System Specific: MPOS Version 5,6,7
Resolution: 

The Path selected in SETUP WIZARD - CREDIT CARD SETUP - X-CHARGE SETUP incorrect.

Make sure Xcharge is running and select the Browse button then browse to the X-Charge folder (usually C:Program Files\X-Charge\LocalTran\ connect to the hidden file GPNHDA (seen when Xcharge running)  You may have to make the folders hidden content visible.



Error X-Charge Not Processing: MPOS NOT PROCESSING SALES THROUGH X-CHARGE

 

System Specific: MPOS Version 5,6,7
Resolution: 

Check integration status. SETUP WIZARD - CREDIT CARD SETUP - X-CHARGE INTEGRATION. Check that the feature is activated or checked at the top right. Check the path and make sure it is correct. Update the timeout period. Also browse to the General Setup screen look for the  option labeled "PROMPT FOR CREDIT CARD INFO" If this option is checked then uncheck.
 







 

Point of Sale
Inventory Control
Client Maintenance
Commission Calculations
Employee Scheduling
Gift Card Processing
Time Clock Management
QuickBooks Compatible
Package Management
Tanning Bed Support
Multiple Store Management
Report Management
Online Backup
Caller ID Support
Other Features