| Error Schedule: SYSTEM DOES NOT UPDATE SCHEDULING SYSTEM OVER NETWORK |
| System Specific: MPOS
Version 4,5,6 |
Resolution:
MPOS can not update the database if other users are currently using
that days records. It is a good habit to exit the scheduling system
after booking or looking up an appointment. If this is not an option
then have the users select the Ctrl + T key after reviewing there
records this will release the date and refresh the present day.
This was Resolved with update to 607
or above.
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| Error Schedule:
EMPLOYEE SCHEDULE REBUILD (FIND LOST APPOINTMENTS) |
| System Specific: MPOS
Version 4,5,6,7 |
Resolution:
Find dropped or previously cancelled appointments. Go to Scheduling
and select the File menu...open View Schedule
Rebuild...select date and employee desired You can
Analyze data and even print the report out. Use this data to rebuild
your schedule.
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| Error Scheduling
missing: Missing employees names or bed names on scheduler Or missing date or time on the left scheduler. |
| System Specific: MPOS
Version 6,7 |
Resolution:
In the system you have incomplete employee schedules. In order to fix
this you must enter the Setup Wizard - Employee Setup - Weekly
Schedule and confirm that each record has both a starting time and
ending time. If you have one and the other is missing then this will
cause a conflict in the system. You can leave both blank this is not
the issue only when one is left blank and the other is filled in.
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