| Error QuickBooks: SALES POST AS NON-PENDING IN QUICKBOOKS ALL VERSION |
| System Specific: MPOS
Version 4,5,6,7 |
Resolution:
Click on "Setup Wizard" - "QuickBooks Setup"
uncheck item labeled "Mark invoices to be printed" in
version 7 This option is labeled "Mark invoices as
pending". You can mark the items as posted inside Intuits
QuickBooks by right side clicking on the invoice and select the
"Post Invoice option". |
|
| Error QuickBooks: WHEN
EXPORTING INVENTORY ITEMS TO QUICKBOOKS THEY ARE CONVERTED TO SERVICES
IN QUICKBOOKS. |
| System Specific: MPOS
Version 4,5,6,7 |
Resolution:
Products/inventory should import as inventory unless your QuickBooks
company is not setup to create inventory items i.e. service only
business. Or if you sell non inventory item in MPOS and do not
record the item then this will display as a service. Or the item
might be using an income account that does not exist. These issues
don't usually come up if you setup your QuickBooks company, with all
its parts, completely and then export that info to MPOS. |
|
| Error QuickBooks Taxation:
AFTER EXPORTING SALES INTO QUICKBOOKS THE TRANSACTIONS SALES TAX
ACCOUNT IS NOT POSTING TO THE SALES TAX ACCOUNT DESIGNATED IN MPOS. |
| System Specific: MPOS
Version 4,5,6,7 |
Resolution:
You would need to be sure that your QuickBooks company is setup to
allow for taxation. QuickBooks ultimately controls where things are
posted within it. You many want to check your profile to see what
account is attached to each item. If you have a different sales
tax attached to your item then QuickBooks will default to that account
and override MPOS sales tax account.
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|
| Error QuickBooks Property Value:EXEMPTION/INVALID PROPERTY VALUE |
| System Specific: MPOS
Version 4,5,6,7 |
Resolution:
This is caused when trying to export into MPOS an incomplete profile.
ie: inventory item that has not been designated as a inventory part or
non-inventory part. Once this is corrected in QuickBooks the item will
transfer.
|
|
| Error QuickBooks XML Version:
THE RECORD COULD NOT BE ADDED BECAUSE QUICKBOOKS DOES NOT SUPPORT THE
QUICKBOOKS XML VERSION |
| System Specific: MPOS
Version 6,7 |
Resolution:
MPOS was set using the Canadian XML Version. This can be fixed by
entering SETUP WIZARD - GENERAL SETUP - SALES TAX SETUP and
un-checking the option labeled "Activate GST Taxes"
|
|
| Error QuickBooks Customer Job:
WHEN EXPORTING TO QUICKBOOKS MPOS CREATES A NEW CUSTOMER ALTHOUGH YOU HAVE CREATED A CUSTOMER
JOB IN YOUR CUSTOMER PROFILE. |
| System Specific: MPOS
Version 6,7 |
Resolution:
When creating the customer profile you must fill in the
last name fields for client records to track correctly through
QuickBooks.
|
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|
Error 20821:
QUICKBOOKS INTERNAL ERROR HAS OCCURRED. TRY SETTING DELAY AFTER
CLOSING IN QUICKBOOKS CONNECTION STRING |
| System Specific: MPOS
Version 6,7 |
Resolution:
You should open your QuickBooks company file then attempt to export or
import your data. This error occurs when you try to export or import
to a company file that is not open.
|
|
|
Error 20902:
XML GENERATION ERROR |
| System Specific: MPOS
Version 6,7 |
Resolution:
Check to make sure the required
fields in the Setup Wizard - General Setup - QuickBooks Setup screen
have been filled out. Then attempt to export a single record to
connect the system to QuickBooks. This error is a general error and
does not specify what the problem is other than QuickBooks is unable
to import / export data.
In the past the wrong type of data
has been entered in the tax level instead of a valid percent a user
typed "Sales Tax" Causing an error when trying to export
data to QuickBooks. Resolved by changing the Sales tax level to a
valid percent. And removing he record and processing again.
*************COMMON
ERRORS********************
Once you have exported the sales
transactions from MPOS to QuickBooks, you will see an error list, if
there were errors encountered.
Here are some common errors:
"" if you see this symbol
with out a clients name, that means that there were no customer job
for this client, although it shows a last name on the receipt. You
would need to delete the sales transaction and fix the Customer Job
field in the client profile. Close MPOS, re-enter the sale then
export.
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|
Error 30016: FIXED ROWS MUST BE AT LEAST ONE LESS THAN ROWS VALUE |
| System Specific: MPOS
Version 6,7 |
Resolution:
If error occurs in QuickBooks Import / Export see error # 20902
|
|
|
Error Exporting:
INVALID ARGUMENT. CAN NOT ADD THIS RECORD. |
| System Specific: MPOS
Version 6,7 |
Resolution:
When exporting sales receipts from
MPOS to Quick books here is a list of common errors and there
resolution.
1. Ex. "JC" is not an
employee or valid sales rep.
To fix. Go to QuickBooks. Make sure
you have this employee set up, if not you will need to setup an
employee / sales rep. To do this in QuickBooks go to the List
menu and select Customers and Vendors. Then select Sales Rep.
Add your employee as a sales rep.
2. If missing form of payments you
should again go to the list menu and select the form of payment
list. And add payments types such as "Credit Card",
"Debit", "Gift Card". Keep in mind if you do
not resolve these errors your record may still import but you will not
get optional information to import such as the sales rep, form of
payment, card type or check numbers.
.
|
|
|
Error 3163:
The field is to small to accept the data. |
| System Specific: MPOS
Version 6,7 |
Resolution:
This error occurs in the QuickBooks import screen. If you use uses
subcategories and they equal more than 45 characters in the item name
field you will receive this error. Also Sales account has been known
to cause this error as it's field limits are 50
To resolve you can remove the sub
categories from QuickBooks and import over again. Or you will need to
access the database smp.mdb using MS Access and edit the Stock
Inventory field and extend the "ItemName" field to more than
45, also "Sales Account" should be extended. You can
contact support for more details on this problem.
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