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MPOS Error Resolution Page

 Retail Stores |Salon & Spas |Tanning Salons

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Other Features Included in MPOS Software

Error Printing: WHEN YOU RING UP A SALE SERVICES OR ITEMS DO NOT SHOW UP ON THE RECEIPT OR IN REPORTS.
System Specific: MPOS Version 4,5,6
Resolution: 

The system has a restriction of 40 characters that can be saved as a service or product. One or more items has exceeded the limit of 40 characters. Keep in mind that spaces are also considered characters. Consider decreasing the size of the primary description of your item.  Version 7 will shorten item names that are over 45 characters

Error Printing Size: RECEIPT PRINTING TO BIG OR NOT ALIGNING UP WITH PAPER
System Specific: MPOS Version 4,5,6,7

Resolution: 

Wrong printer format is selected enter SETUP WIZARD - RECEIPT PRINTER SETUP change from desktop printer to 3" printer or vice a versa.

Error Printing Logo: UNABLE TO PRINT YOUR LOGO. INVALID PICTURE FORMAT
System Specific: MPOS Version 4,5,6,7

Resolution: 
You logo is invalid and can not be printed. You will need to remove the logo from the SETUP WIZARD - RECEIPT PRINTER SETUP then uncheck "Print Logo" The optimum size for a logo should be 206 x 173

Error Unable to Print: UNABLE TO PRINT REPORTS SYSTEM KEEPS ASKING TO SELECT THE DATE
System Specific: MPOS Version 4,5,6,7

Resolution: 
You did not select a valid printer.  Click on the printer menu and select a valid printer then retry.







 

Point of Sale
Inventory Control
Client Maintenance
Commission Calculations
Employee Scheduling
Gift Card Processing
Time Clock Management
QuickBooks Compatible
Package Management
Tanning Bed Support
Multiple Store Management
Report Management
Online Backup
Caller ID Support
Other Features

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