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MPOS Error Resolution Pages

 Retail Stores |Salon & Spas |Tanning Salons

Contact us 
706-228-4616
9 - 5 Est.

General Error Numbers

• Error 52 System does not process Sale (f9) does not function

• Error 76: Path Not Find (Path) followed by error number 91 then 401

• Error 91: OBJECT VARIABLE OR WITH BLOCK VARIABLE NOT SET
  PORT ALREADY IN USE PLEASE CHOOSE ANOTHER

• Error 28: WHEN ENTERING THE CLIENT PROFILE OR SCHEDULING SYSTEM YOU RECEIVE THE ERROR 28 "OUT OF STACK SPACE"

• Error 53: File Not Found

Error 380: INVALID PROPERTY VALUE 380 WHEN OPENING CASH REGISTER.

• Error 401: MICROSOFT JET DATABASE ENGINE CANNOT OPEN FILE ALREADY OPEN EXCLUSIVELY BY ANOTHER USER OR YOU NEED PERMISSION TO VIEW ITS DATA CAN’T SHOW MODAL NON-MODAL FORM WHEN MODAL FORM IS DISPLAYED

• Error 3265: ITEM NOT FOUND IN THIS COLLECTION

• Error 3077: SYNTAX ERROR (MISSING OPERATOR) IN EXPRESSION 

• Error 44 or 444:METHOD NOT APPLICABLE IN THIS CONTEXT

• Error 480 Object Does Not Support This Property

• Error 8002: INVALID PORT

• Error 7: OUT OF MEMORY

• Error 94: INVALID USE OF NULL 

• Error 438: Object Does not support this property or method

• Error 3426: Action Cancelled Associated Object
  

• Error 3421: DATA TYPE CONVERSION ERROR

• Error 3022:THE CHANGES YOU REQUESTED TO THE TABLE WERE NOT SUCCESSFUL B/C THEY WOULD CREATE DUPLICATE VALUES IN THE INDEX, PRIMARY KEY OR RELATIONSHIP.
  

• Error 3131: Generic Error 

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Instructions

• Instructions for setting up the: LOGIC CONTROLS CR3003 USB CASH DRAWER

• Instructions for setting up the: MANUAL INSTALL STAR RECEIPT PRINTER & CASH DRAWER

• Instructions for: CHANGING & DELETING EMPLOYEE TIPS IN THE DATABASE AND REPORTS

• Instructions for: CUSTOMER ADDRESS AND INFORMATION DISPLAYS AS ASTERISKS

  Instructions for: Installing IB Finger Print Scanner USB Model

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  Cash Register
  

• Error Cash Out: AFTER HITTING THE CONCLUDE SALE BUTTON NOTHING HAPPENS.

• Error Barcode Scanner: AFTER SCANNING AN ITEM IT DOES NOT AUTOMATICALLY GET ADDED TO THE SALES GRID. 

• Error Product Search: Can not load Product Name when using (F9) Product Search feature.

• Error POS: STAR RECEIPT PRINTER CASH DRAWER NOT OPENING

• Error POS: CASH DRAWER NOT OPENING USING F8 KEY CASH DRAWER

• Error POS: RECEIPT NOT AUTOMATICALLY PRINTING AFTER SALE FINISHED

• Error POS: PRINT EMPLOYEE NAME ON RECEIPT

• Error POS: HOT KEYS GRID NOT SHOWING UP

• Error POS: CUSTOMER NAME DOES NOT MATCH OR APPENDING TO ANOTHER PROFILE

• Error POS: SERVICE OR INVENTORY GRID BUTTONS ARE BLANK.

• Error Cash Register Fop: CASH REGISTER SYSTEM DEFAULTING TO CREDIT CARD IN THE FORM OF PAYMENT LIST.

• Error Hot & Service Keys: HOT SERVICE KEY SETUP

• Error 339: COMPONENT BARCODEX.OCX COMSR1.OCX / OR ONE OF ITS' DEPENDENCIES NOT CORRECTLY REGISTERED. A FILE IS MISSING OR INVALID

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  Crash / Freeze 

• Error crash: After selling a package the system crashes (shuts down)

• Error Pos Freeze: SYSTEM FREEZES WHEN YOU ENTER PROCESS SALE

• Error Pos Shutdown MPOS SHUTS DOWN WHEN SWIPE CREDIT CARD 

• Error Automation: AUTOMATION ERROR

• Error Log off: MPOS LOGS YOU OFF WHILE YOU ARE WORKING IN THE SYSTEM

• Error Database missing: smp.mdb file cannot be found

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  Gift Cards
  

• Error Gift Card: GIFT CARD NOT FINDING OR PROCESSING ISSUED GIFT CARDS

• GIFT CARD SYSTEM NOT CHANGING THE APPROVED AMOUNTS
  

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  PCCharge Pro

• Error PCCharge: WHILE ATTEMPTING TO NETWORK PC CHARGE YOU RECEIVE ERROR MESSAGE 52 OR 76 STATING BAD FILE OR PATH NOT FOUND. UNABLE TO NETWORK TWO OR MORE PC CHARGE SYSTEMS.

• Error 16:  SYSTEM TIMED OUT

• Error Bad User: Unauthorized/Unidentified user PC CHARGE 

• Error PCCharge Merchant: Invalid Merchant

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  X-Charge

• Error X-Charge Duplicate:AFTER PROCESSING A SALE IN X-CHARGE SALE EITHER DUPLICATES OR REPORTS A DUPLICATE ERROR.

• Error X-Charge Time Out: SERVER TIMED OUT UNABLE TO CONNECT

• Error X-Charge Not Processing: MPOS NOT PROCESSING SALES THROUGH X-CHARGE
  
  

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  Tanning

• Error Tanning: WHEN YOU RING UP A SALE THE SYSTEM COPIES OVER EXISTING RECORD #1 OR INI RECORD. IF YOU RING UP A SALE AFTER PLACING AN INDIVIDUAL IN A BED THE SYSTEM WILL NOT GENERATE A NEW INVOICE.

• Error Tanning data missing: AN EMPLOYEE LAST NAME, TANNING OR SPA DEVICE NAME IS MISSING. THIS IS A REQUIRED FIELD AND MUST BE FILLED IN.

• Error Tanning: PACKAGE CALCULATING INCORRECTLY

• Error Tanning: MINUTE PACKAGES ARE COMING UP AS SESSION PACKAGES OR VICE OF VERSA

• Error Tanning USB T-Max: PROBLEMS CONNECTING A USB T-MAX TIMER

• Error Tanning Screen: WHEN PROCESSING A TANNING PACKAGE VISIT ONLY HALF OF THE SCREEN IS VISIBLE

• Error Tanning T-Max Control: WHILE RUNNING ADNET MPOS IS UNABLE TO OPEN COMMUNICATION PORT. 

• Error 2147217908: UNABLE TO ENTER OR PROCESS A SPA OR TANNING PACKAGE

• Error Tanning Beds: WHEN PROCESS TANNING OR SPA PACKAGE UNABLE TO SEE YOUR BEDS OR DEVICES
  

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  QuickBooks

• Error QuickBooks: SALES POST AS NON-PENDING IN QUICKBOOKS ALL

• Error QuickBooks: WHEN EXPORTING INVENTORY ITEMS TO QUICKBOOKS THEY ARE CONVERTED TO SERVICES IN QUICKBOOKS.

• Error QuickBooks Taxation AFTER EXPORTING SALES INTO QUICKBOOKS THE  TRANSACTIONS SALES TAX ACCOUNT IS NOT POSTING TO THE SALES TAX ACCOUNT DESIGNATED IN MPOS.

• Error QuickBooks Customer Job: WHEN EXPORTING TO QUICKBOOKS MPOS CREATES A NEW CUSTOMER ALTHOUGH YOU HAVE CREATED A CUSTOMER JOB IN YOUR CUSTOMER PROFILE.

• Error QuickBooks Property Value :EXEMPTION/INVALID PROPERTY VALUE

• Error QuickBooks XML Version: THE RECORD COULD NOT BE ADDED BECAUSE QUICKBOOKS DOES NOT SUPPORT THE QUICKBOOKS XML VERSION

• Error 20821: QUICKBOOKS INTERNAL ERROR HAS OCCURRED. TRY SETTING DELAY AFTER CLOSING IN QUICKBOOKS CONNECTION STRING
  

• Error 20902: XML GENERATION ERROR 
  

• Error 30016: FIXED ROWS MUST BE AT LEAST ONE LESS THAN ROWS VALUE.

• Error Exporting: INVALID ARGUMENT.  CAN NOT ADD THIS RECORD.

• Error 3163: The field is to small to accept the data.

• Error 13: DATA TYPE MISMATCH

• Error 20900: Date Conversion Error

Scheduling

• Error Schedule: SYSTEM DOES NOT UPDATE SCHEDULING SYSTEM OVER

• Error Scheduling EMPLOYEE SCHEDULE REBUILD (FIND LOST APPOINTMENTS)

• Error Scheduling missing: Missing employees names or bed names on scheduler Or missing date or time on the left scheduler.
  

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  Commission
  

• Error Commission: COMMISSION CALCULATING 100%

• Error Commission: OVERRIDING PACKAGE COMMISSION OR CALCULATE THE SERVICE COMMISSION DUE ON A SERVICE RENDERED FROM A PACKAGE.

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  System Setup
  

• Error System Setup: SCREEN FONT NOT SHOWING OR BACKGROUND COLOR DARK
  

• Error 365: WHEN ENTERING EMPLOYEES SYSTEM WILL NOT ALLOW YOU TO ENTER ANY OPTIONAL INFORMATION
  

• Error Calendar: CALENDAR DOES NOT SHOW DATES
  

• Error Updating: Update screen keeps prompting and will not go away at the bottom of the screen
  

• Error 59: Bad File Length
  

• Error Center Screen: Can not center screen or can't view all the buttons on screen
  

• Error Sales Tax: SETTING SALES TAX

• Error Reports: END OF DAY TOTALS OFF
  
  

• Error Dealer Dat: MISSING DEALER DAT FILE
  

• Error 2147417848: OBJECT HAS DISCONNECTED FROM CLIENT
  

• Error 62: INPUT PAST END OF FILE
  

• Error 6: MODEM UNUSABLE FOR CALLER ID
  

• Error 3021: NO CURRENT RECORD

• Error Network UNC: THE UNC PATH CANNOT BE USED OR IS INVALID

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Printing 

• Error Printing: WHEN YOU RING UP A SALE SERVICES OR ITEMS DO NOT SHOW UP ON THE RECEIPT OR IN REPORTS.

• Error Printing Size: RECEIPT PRINTING TO BIG OR NOT ALIGNING UP WITH PAPER

• Error Printing Logo: UNABLE TO PRINT YOUR LOGO. INVALID PICTURE FORMAT

• Error Unable to Print: UNABLE TO PRINT REPORTS SYSTEM KEEPS ASKING TO SELECT THE DATE

• Error Daily Summary: DAILY SUMMARY REPORT IS SHOW ALL ZEROS WHEN DISPLAYED OR PRINTED

• Error 9- SUBSCRIPT OUT OF RANGE WHEN PRINTING TO WINDOWS BARCODE PRINTER.

• Error 31004: NO OBJECT - UNABLE TO PRINT MEMBERSHIP CARDS