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Other Features Included in MPOS Software

Error POS: CASH DRAWER NOT OPENING USING F8 KEY CASH DRAWER
System Specific: MPOS Version 4,5,6,7,8
Resolution: 


StarTSP powered Cashdrawer:
Go to set-up Wizard, Receipt Printer Setup screen then select Advanced Settings and selected the option to Control A Star cash drawer using Windows. (This option does not work with all devices.) Next you will need to initialize which will send the message to the printer. This is done by ringing up a sale or reprinting an invoice. Then try the F8 key. This option may eject a small amount of paper & cut it as it is used.


Bematech CR3003U USB Cashdrawer:
If your cashdrawer stops functioning after restarting the computer follow the instructions below. Open a notepad and enter the following

mode com2 96,n,8,1

com2 would need to be changed to the actual com port the drawer is using. This can be located in the device manager.

Then save the file as a bat file ".bat" then move this file into the windows startup menu. On windows 10 click "Windows key" and "R" at the same time then select the "Run" Command. Then type into the box "shell:startup"
drag the bat file into the folder that appears. Then restart the computer. This will automatically open the port at restart for the bematech drawer.

 

 
Error Cash Out: AFTER HITTING THE CONCLUDE SALE BUTTON NOTHING HAPPENS.
System Specific: MPOS Version 4,5,6,7
Resolution: 

You have not selected a printer format.  From the main screen select "Setup Wizard" - "Printer Setup" 
then select the printer format: either 3 inch or 8 x 11 full sheet.  You must select one as default.
 
Error Barcode Scanner: AFTER SCANNING AN ITEM IT DOES NOT AUTOMATICALLY GET ADDED TO THE SALES GRID.
System Specific: MPOS Version 4,5,6,7
Resolution: 

This has to do with the barcode scanner you are using it will need to be programmed  to send the enter key character after scanning the barcode.  Refer to your user manual for instructions on this.
 
Error Product Search: Can not load Product Name when using (F9) Product Search feature.
System Specific: MPOS Version 4,5,6,7
Resolution: 

This is caused by missing required data. To fix enter your stock inventory screen / Services Screen and check that all items have a barcode / service code and item name. If one is missing you will not be able to load your search mode.







 

Point of Sale
Inventory Control
Client Maintenance
Commission Calculations
Employee Scheduling
Gift Card Processing
Time Clock Management
QuickBooks Compatible
Package Management
Tanning Bed Support
Multiple Store Management
Report Management
Online Backup
Caller ID Support
Other Features

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