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MPOS Error Resolution Page

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Other Features Included in MPOS Software

Error 13: DATA TYPE MISMATCH
System Specific: MPOS Version 4,5,6,7
Resolution: 

If in Cash Register
go to setup wizard and select themes then click on the button labeled "Customize Cash Register" then select the button set back to default this will reset the screen and clear this error
If startup screen is Cash Register you will need to go into registry edit. See RegEdit

Reason for error customer click cash register in the theme area you have the option to change buttons for customize use for cash draw buttons. So you may have put a letter inside of numerical field, therefore it causes error 13.

If in Scheduling after clicking date this happens when your starting time and ending time is to far apart. Then this error is generated to resolve change the time to a shorter period. Go to set-up, Wizard General Set-up 


If in PC Charge
value 71 the pre-authorize amount is set to a non number character i.e. .15 it may be set to null. You must select setup Wizard then select Receipt Printer Setup then select the tip option button with the double asterisks. Then select or unselect the tip pre-authorize amount. Restart system.

In Inventory, Services, Customers etc.. This error occurs in fields that are specified for either alpha or numeric data and have the wrong type of data typed in. If you receive this error in the stock inventory screen in is most likely the reorder point field either has a non numeric character or a spacebar which is considered alpha. To resolve type a valid number in this field.

TANNING SCREEN

Missing a field in the setup beds option in the setup wizard. Either general fields or optional fields (manual session count?)

 







 

Point of Sale
Inventory Control
Client Maintenance
Commission Calculations
Employee Scheduling
Gift Card Processing
Time Clock Management
QuickBooks Compatible
Package Management
Tanning Bed Support
Multiple Store Management
Report Management
Online Backup
Caller ID Support
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